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Our Approach to Sustainable Growth
Creating a Greener World
Driving long-term target-oriented goals towards net zero 2050 by deeply embedding environmental stewardship across our operations, and implementing energy efficiency and emission reduction initiatives.
Key Sustainability Achievements of 2024
- Developing Decarbonisation Roadmap and marking major milestone in Omantel’s Net Zero journey
- Successfully conducting GHG Assessment covering Scopes 1, 2 and 3 emissions and setting baseline values for measuring future progress
- Responsibly recycling over 200 MT of e-waste and promoting recycling and repurposing among customers with “trade-in” programmes
Developing Prosperous Communities
Creating long-term value for all stakeholders, and making a positive impact by empowering Omani society through various programmes that promote inclusive development, economic diversification, and positive social change.
Key Sustainability Achievements of 2024
- Contributing OMR 750,000 towards CSR initiatives
- Completing 10-year, OMR 1 Mn. donation towards “My House, My Shelter” programme
- Developing “Maqroo” – the world’s first Arabic dyslexic friendly font to benefit over 86 dyslexic individuals
- Enhancing digital safety and security measures for individuals and businesses
Employer of Choice
Developing a skilled, agile and future-ready workforce that is digitally empowered to drive innovation, nhance operational efficiency, and contribute meaningfully to both Omantel’s and Oman’s ambitious growth.
Key Sustainability Achievements of 2024
- An empowered team of 2,391 professionals
- A strong Omanisation Rate of 94.3%
- Growing female representation across the workforce with 26% female employees, with 19% senior and executive level positions held by women
- Multiple Inclusion, Diversity & Equity (IDE) initiatives to empower persons with disabilities, women and youth
Operating Responsibly
Maintaining the highest standards of corporate governance in compliance with relevant laws and regulations, and promoting a culture anchored in transparency, accountability, and ethical conduct.
Key Sustainability Achievements of 2024
- 78% Board independence, with 5 Board Committees driving strong governance standards
- Strong Code of Ethics and Conduct for all employees to acknowledge and abide by, with zero incidents of discrimination
- Winning GCC Award for Most Influential Operator in the Middle East in Cybersecurity, with Zero substantiated complaints concerning cybersecurity breaches or loss of customer data
To ensure a structured and forward-looking sustainability agenda, Omantel has established a Sustainability Steering Committee, which oversees the Company’s broader sustainability framework with guidance from the Board of Directors. This committee plays a pivotal role in driving ESG initiatives, and ensuring alignment with global and national sustainability goals. Through these concerted efforts, Omantel continues to champion digital evolution while fostering a responsible, inclusive, and sustainable future.
For a more detailed disclosure of Omantel’s approach to sustainability, please refer the Sustainability Report 2024. 
Enhancing In-Country Value (ICV)
Omantel is deeply committed to Oman’s In-Country Value (ICV) strategy, ensuring that our business operations directly contribute to national economic growth. We actively:
- Prioritises Omani suppliers for network infrastructure, digital services, and IT solutions
- Develop and upskill local talent, supporting Omanisation efforts across all departments
- Support local SMEs through partnerships and innovation-driven initiatives
- Invest in Omani entrepreneurship via the Omantel Innovation Lab, enabling startups to scale within the regional digital economy.
